Happy Thanksgiving - Genius Closed

Wishing you and your family the best as we enter into this holiday season.

Genius Solutions will be closed Thursday and Friday (Nov 26-27) as we spend time with our families.

Enjoy.

Microsoft Security Essentials Causing eTHOMAS Issues

It appears that Microsoft did some updating and it is causing many of you problems.  Clients running Microsoft Security Essentials might have your eTHOMAS icon missing or you are getting a message when trying to start eTHOMAS saying "Can't Run eTHOMAS".  The problems seems to be that MS Security Essentials is quarantining your program as a virus.  The support lines are being swamped.  To get back up and running we have created a step-by-step document for you that will allow you to exclude eTHOMAS' eclient from the antivirus program.  

Download the pdf here.  

If you are still having problems after, please call in and we'll get to you as soon as possible.

Are Your E-Claims Working For You?!

You can do so much more with your electronic claims than you may even know!

Still using Blue Cross Blue Shield EDI for your electronic claims submission? Let us introduce you to a new way of handling electronic claims with our partner, Navicure®. Navicure is an award-winning, electronic claims clearinghouse, with advanced electronic claims tools that can help you collect more money, in less time, and with less effort.

With Navicure you can:

• Receive the majority of your remittance advice, including commercial insurance payers, electronically and automatically post them into eTHOMAS
• Identify, categorize, and automatically display your rejected claims on screen with our powerful tools, so you can work them easily and efficiently
• Correct and resubmit claims quickly online,  reduce your A/R days, and increase your cash flow
• Track all of your claims, every step of the way, online, utilizing our easy-to-use Claims Dashboard
• Status and appeal claims directly from our on-screen Dashboard, electronically, quickly and easily.

Plus, if you sign up by December 28, 2015, Navicure will waive all of their customary implementation, enrollment, and training fees- Merry Christmas and Happy New Years to YOU!

Want to learn more?

• Join us for a special 60-minute, Navicure webinar on December 10th at 2:00 PM ET. Click here to register.
• You will be able to see Navicure in action, and ask live questions at the end of the presentation.
• You can also contact Navicure directly, now, at sales@navicure.com or call 1-877-NAVICURE.

Sincerely,