12/20/2019

Happy Holidays from Genius Solutions

Genius Solutions' 2019 Holiday Hours.

Genius Solutions will be closed December 24-25 for Christmas
and Dec 31-Jan 1 for New Year.

From all of us, to all of you:
We wanted to wish you all a fantastic holiday season and a magnificent New Year!

Thank-you for being part of our Genius Solutions Family. You are the reason we are here.
And we love being here with you!


Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.

12/04/2019

A Taste of the Chiropractic Good Life



This is a quickie sample of the kinds of things you will learn at our End of the Year Insurance Seminar for Chiropractors with Ted Arkfeld.

Give Yourself a Raise in 2020

Giving yourself a raise in 2020 is not that difficult.  In this short video, we discuss how correct coding on Evaluation & Management Coding can give you that well deserved raise

11/21/2019

Genius' Special End of the Year Insurance Workshop for Chiropractors

Genius Solutions' Special December 2019
End of the Year Insurance Workshop

CardinalsDecember 12th, 9am - Noon EST

Genius Solutions Invites you to our End of the Year Insurance Workshop.
Ted A. Arkfeld, DC, MS will provide valuable insights on the following topics:
  • Medicare
  • Blue Cross Blue Shield
  • Priority Health
  • Documentation that gets you paid
  • CPT/ICD-10 Coding to give you a raise in 2020
  • Hands-on Demonstrations of Cutting Edge Therapies for your office to get better clinical outcomes and to boost your income
  • Question & Answer Sessions for all of your coding and billing issues
The Details
When: December 12, 2019
Time: 9:00am to 12:00pm
Where: Genius Solutions, 7177 Miller Drive, Warren, MI 48092
Price: $49 per person
Click Here to Register!
(Print out the PDF, fill it in & return it. :D)

11/07/2019

Genius Solutions' Monthly Conference Call for November 2019

Our Monthly Genius Conference Call for November!

Genius November Conference Call
Genius Cup-O-hot cider in a mason jarNovember 8th 10 -11 am EST

Grab your magic brew and join us for our monthly conference call.
The November topics are:
  • Windows 7 End of Life January
  • EHR - Attestation - Make sure you run your reports (maybe monthly)
  • EHR - Rcopia 3 to 4 update
  • Mark's annual what to do at year-end talk
  • Ask your Genius Team (Q & A)
  • Final comments
Join us here!
Click Here for how to access, enjoy, and participate on the call with us.


Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.

9/04/2019

Our Monthly Genius Conference Call for September!

Genius September Conference Call
Genius Cup-O-Peach Sweet Tea in a mason jarSeptember 13th 10 -11 am EST

Grab your magic brew and join us for our monthly conference call.
The September topics are: 
  • InstaMed Credit Card processing
  • ICD 10
  • 253 rejections
  • MBI required 01/01/20
  • System Media
  • Adjustment code types
  • 2015 EHR update
Join us here!
Click Here for how to access, enjoy, and participate on the call with us.


Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.

8/26/2019

Genius Solutions' Fall Focus Group in Warren, MI


Genius Solutions is hosting a THOMAS Focus Group

September 26, 2019, 9 AM – 3 PM


Topics Include: 

Tips, Tricks & New Features
Compliance Plans/OIG Audit Areas
Cash Management: Best Practices to Protect your Practice
Claims Management/Revenue Cycle Management
Stepping up your Staff's Customer Service

Location & Details: 

Genius Solutions, Inc.
7177 Miller Drive
Warren, MI 48092
Phone: (586)751.9080

$99.00 Per Person; cost includes a full lunch!

7/25/2019

Patient Payment Processing Made EASY!


SOLUTIONS

Make patient payment posting as easy as swipe it and done!

Adding InstaMed to your THOMAS program can lift the weight of collections and give you the thrill of instant, secure payments. InstaMed is fully integrated into eTHOMAS allowing you to post all forms of credit card payments directly into THOMAS. Swipe their card and it posts to the ledger with you.
AND with InstaMed, your patients can keep a card payment method on file. This makes their next visit even quicker. It also allows you and your office to have even more options to easily get paid. By having a card on file, with permissions, you can even do a payment plan. Allowing for money to be automatically paid out to you on a schedule. Talk about "swipe it and done"!
Better still, InstaMed handles security and encryption of all cards. The card is never in your system, it is encrypted and "on file" with InstaMed, keeping your collections and your patients HIPAA safe at your office.
Don't wait. Move your patient payments over to easy street today and enjoy the security of being paid.

Want to see how InstaMed works in eTHOMAS?

Click Here for a Short Video.


Integrated Partners:

    

7/03/2019

Genius Solutions Monthly Conference Call- July 2019

Our Monthly Genius Conference Call for July!

Genius June Conference Call
Genius Cup-O-Summer-MojitoJuly 12th 10 -11 am EST

Grab your magic brew and join us for our monthly conference call.
The July topics are: 
  • 2020 ICD 10 update
  • New Reimbursement Report
  • Medicare changes paper check run schedule
Join us here!
Click Here for how to access, enjoy, and participate on the call with us.


Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.

7/01/2019

Rescue and puppy love come full circle at Genius Solutions- with Bubba.

If you've spoken with support here at Genius, you may have heard us say "We Care". It's not just a tag line, it is our culture here at Genius Solutions. In a world where everyone talks about being inclusive, but just about everything every day is trying to force divisions and pull us apart, I can say that working here at Genius is a pretty special place to be. I've been with Genius for 15 years now, and it is one of the most inclusive, kind, generous, sharing, and giving places I have ever been. We care about our clients, we care about our work, we care about each other, and we care about the things each of us love as well.

We love to eat and we love to give. I can tell you most of us have gained a bit more than love and friendship here - We love our soup and food cook-offs and challenges, we love free lunches, and we even rally for lunches that aren't free because they are for a good cause. We vote on cook-offs with socks that we give to an organization that makes sure those who need them, have them. We buy raffle tickets to have a chance to soak a manager (who graciously volunteered to be soaked.) We bring in Toys for Tots. We gather blankets, jackets, and clothes for local shelters, and gather dimes and walk for the March of Dimes.  We show solidarity and love for fellow co-workers and their family members when the office goes pink and walks for breast cancer. And so much more. We love to share fun and food, but it always seems to make it funner for us, if we are somehow sharing it with others.

So, you can imagine with at least half the office boasting ourselves as proud pet parents that we also take time every year to help pets in some way. We have had lunch and breakfast and other things and raised money for Animal Rescue. One of the rescues we've worked with in the past is A Rejoyceful Animal Rescue. At least a dozen of us have rescue dogs and at least half a dozen of us have or do work with rescues as fosters, transport, or whatever is needed. But we never would have imagined how all of this would come back around and work out even more LOVE-ly.

Recently a Genius family was asked to stop over and take care of a dog while the owner was out of town. But it didn't turn out to be that simple, Bubba seemed to be suffering from neglect. Bubba was found with his head caught in the bars of a crate that was too small for him. After that first visit, Bubba seemed to take a turn for the worse, like he somehow knew he just couldn't hold out any longer.

The Genius family looking after Bubba took him into the vet. It was found that Bubba was suffering from malnutrition, dehydration, an enlarged heart, and numerous facial and paw wounds. The small crate not only contributed to his other wounds but had caused new wounds to his head and developmental issues to his legs over time.


Already knowing about the great work that A Rejoyceful Animal Rescue does, the family thought they might be able to help Bubba, more than just bringing him food. They reached out to the rescue, for Bubba. Initially, the Genius family was told that the rescue was at capacity and wouldn't be able to help, but as anyone who has worked with or in a good rescue knows... you can't help it, you always find a way to help just one more. They got Bubba to a nearby animal hospital where he has received the best care and he is starting to recover. At the time of his arrival, he was unable to walk or support his own body. Within just four days, Bubba was able to get around and enjoy visitors taking him for walks and showing him love and affection. It's only been a little more than a week and Bubba still has a ways to go in his healing and recovery, but now he has that chance.

As of now, as soon as he is released from the animal hospital, it looks like Bubba already has a forever family waiting to bring him home, love him, and finish his recovery with him.

Little acts of kindness and generosity can seem small or lost in a big world, but when they stack up, miracles can occur - like Bubba.

Thank-you to A Rejoyceful Animal Rescue - for taking in "just one more dog" and getting him the help and forever love he needed. We are very grateful, and you can be sure that you are on our list of new and future fun-draisers too. We love what you do even more now. Thanks.

If you would like to support A Rejoyceful Animal Rescue in any way, you can find them here: https://www.facebook.com/rejoycefulrescue/  While it's true that rescues always need money, they also need fosters, transporters, and other resources, no help is ever really too small and you really will be saving lives.


6/10/2019

Genius Solutions June 2019 Conference Call

Our Monthly Genius Conference Call for June!

Genius June Conference Call
Genius Cup-O-Summer-Sunshine
Genius Cup-O-Summer-Sunshine
June 14th 10 -11 am EST
Grab your magic brew and join us for our monthly conference call.

The June topics are:
277 edits from AARP and ABS for missing CARC-253

Eight-month countdown to the use of new Medicare numbers is mandatory.

InstaMed Credit Card processing integrated into eTHOMAS Medicaid MIPS eTHOMAS program changes:
  • Header create date
  • PMC on the book style appointment report & Recall report
  • Eligibility count methods
  • Reimbursement report

  • EDI Client changes:
  • More information on the Navicure 277
  • Navicure, BCBCMEDI picking files made easier
  • If you need your 835 to print a large font size call support

  • Join us here!

    Click Here for how to access, enjoy, and participate on the call with us.



    Thanks for being a Genius client and letting us serve you.


    Sincerely,
    — Genius Solutions, Inc.

    5/28/2019

    Why Chiropractors Should be Working Together on Being the Concussion Solution

    Dear Doctor,

    Please click on the video below to see why Chiropractors should be treating concussions.  I am developing a network of doctors here in Michigan and want you to join.



    Sincerely,
    Ted A. Arkfeld, DC, MS
    860 N. Center Avenue Suite A Gaylord, MI 49735
    (Office) 989-448-8065 (Fax)877-620-0872
    www.arkfeldchiropractic.com

    5/21/2019

    Is Your Current EHR a 2015 Edition CEHRT Program?


    In case you missed the announcement, this week CMS put out an announcement reminding everyone that they need to be using and attest with a 2015 Edition CEHRT for the 2019 program year. If you choose not to use a 2015 Edition CEHRT (EHR program) then you will not avoid a downward Medicare payment adjustment.

    5/08/2019

    Special Notice Regarding Michigan Molina Errors

    Michigan Molina commercial payer claims edit 277CA in error

    Blue Cross EDI recently published a broadcast message regarding a Molina error (shown below). We wanted to make sure you are aware of this if you bill Molina.

    "We notified you on May 2, 2019, that Molina commercial payer claims were rejecting in error. Claims submitted on or after May 2 received this edit: A7:21 PAYER ID SUBMITTED IN NM109 OF LOOP 2010BB IS MISSING OR INVALID!

    Molina has corrected the issue. Providers can resubmit all affected claims. We apologize for any inconvenience."

    5/07/2019

    Genius Solutions' Summer Focus Group 2019

    • Tips, Tricks & New Features
    • Compliance Plans/OIG Audit Areas
    • Cash Management: Best Practices to Protect your Practice
    • Claims Management/Revenue Cycle Management
    • Stepping up your Staff's Customer Service
    Detroit Marriott Troy
    200 W Big Beaver Road
    Troy, MI 48084
    Phone: (248) 680-9797
    $99.00 Per Person; cost includes a full lunch!
    Register now, before May 22nd, and get a 50% early bird discount.


    Thanks for being a Genius client and letting us serve you.

    4/29/2019

    InstaMed and eTHOMAS- Making Payment Processing EASY!

    Announcing New Office Awesomeness!



    Have you ever wanted to let patients use their bank or credit card and let the system do all of the work? How about from home as well?

    Have we got a Genius Solution for you!
    We are proud to introduce you to our new partner-InstaMed.

    When we say "partner" we mean - they do all of the work and THOMAS takes care of you and your patients.

    • Make payments easier on you and on your clients.
    • Patients can pay anytime/anywhere it is convenient, with any form of payment they choose. (pay in the back, pay up front, pay online, pay from their phone)
    • Seamless workflow.
    • Highest levels of compliance and security.
    • No HIPPA/Credit Information worries for you - your system doesn't hold or maintain any credit/debit card information- InstaMed keeps it secure and encrypted.
    • Accept every payment method - and have it go through and work with one company (InstaMed) - Apple Pay, Credit Card, Debit Cards, Healthcare account Cards, etc.
    • Tied in/fully integrated with THOMAS - Payments post directly into the program and receipts can be generated directly from the program.

    Are you ready to get started? 

    Call us Now! 800.645.0955


    4/24/2019

    3-Steps to Increase Your Chiropractic Office Revenue Now!


    Please join Dr. Ted A. Arkfeld in this 45-minute webinar where he will demonstrate 3-areas of your practice where you can increase your revenue. 

    Innovate or Die

    It's time for you to become the innovator of your practice and abandon outdated concepts and practice philosophies that were popular in the '70s and '80s.  Healthcare has changed dramatically, yet most chiropractors are still stuck in a rut about what services they can offer.  

    In this webinar, you will learn how you can add over $6,000 per month with a simple 8-minute exercise performed in any size practice.  For those wanting to supercharge their practices, we will cover how one new patient per month can add between $25000 to $35000 per year to your office.  

    Date:  April 30, 2019
    Time:  12:30 PM EDT


    4/17/2019

    Special Notice Regarding NGS Paper Vouchers

    NGS sent an email today about the discontinuation of paper vouchers for new providers or providers that re-enroll (which Medicare normally requires annually). Most Medicare contractors follow NGS within months of NGS changes.

    Attention Medicare Providers that National Government Services (NGSMedicare) announced that as of May 13, 2019, any new provider or any providers that change information with NGSMedicare, will no longer have the options of receiving paper vouchers.

    If you are currently receiving paper vouchers, you should begin working with your clearinghouse to ensure that you will have no interruptions in receiving your vouchers. Your clearinghouse may have a registration process that needs to be completed prior to you being able to receive the 835’s.

    Delays in receiving vouchers can affect your ability to post payments and properly bill a secondary insurance or patients.

    If you bill a Medicare contractor other than NGS and receive a paper voucher, watch your vouchers to verify that your contractor is not in the process of making similar changes.

    4/12/2019

    Monthly Genius Conference Call for April 2019

    Our Monthly Genius Conference Call for April!

    Genius April Conference Call
    steaming cup of valentines' loveApril 12th 10 -11 am EST

    Grab your magic brew and join us for our monthly conference call.
    The April topics are:
    Ransomware and HIPAA - You need to do something Hardware Corner
    Ransomware and HIPAA - You need to do something

    TIP OF THE MONTH
    One new or fabulously forgotten feature of a THOMAS Product that can make your office life easier.

    Ask the Genius Team
    (Q & A) Has something new come up for you? Have you been getting a weird rejection? Do you have a question you've just been dying to ask, but never quite got around to? This is your time! :D

    Join us here!
    Click Here for how to access, enjoy, and participate on the call with us.


    Thanks for being a Genius client and letting us serve you.

    4/04/2019

    Good Coding Really Does Equal Good Patient and Pocket Outcomes

    By Ted A. Arkfeld, DC, MS

    Over the past few months, I have been contacted by different doctors around the state who were experiencing either denials from Medicare, BCBS, or needed some additional training on how to use ehrThomas in their office. When reviewing their files I noticed errors in the sequencing of their diagnosis codes. Incorrect diagnosis codes and improper linking of the codes to the CPT codes can cost you money. The most glaring issue that I come across is the incorrect Evaluation & Management Code selection. In one file that was reviewed the doctor did an amazing history, comprehensive examination, but used the 99212 Established Patient Code, where they should have used a 99214 code. A 99212 will pay $47.32, whereas the 99214 would pay $116.01. This is a $69 difference, now what if that occurs twice daily for five days. This equates into a loss of revenue for one week on just this one code of $690. Over a four-week time span, the office is losing $2,700.

    3/27/2019

    Are You Passionate About Chiropractic or Going Through the Motions?

    By Ted A. Arkfeld, DC, MS

    First of all, I hope the subject line caught your attention and you are still reading this email. I have had the pleasure of visiting doctors and offices all across the nation, and I can tell within the first five minutes if the doctor and staff are on task, passionate, and successful.

    Unfortunately, I have visited with way too many doctors who have lost their passion and zeal for practicing in today's healthcare. They put on the brave face and head out each day to the office to do the same thing they did yesterday. Oh, don't get me wrong, they may be making a good living, and have a relatively stress free practice, but they are not having fun.

    The reason I can identify so easily with these doctors is that I was there three years ago. I had reached the 27-years in practice mark and was not passionate about my practice. That all changed one day as I sat in on a presentation by Patrick Porter, Ph.D., on brain stress. He was actually talking about patients who were sympathetic dominant, and how chiropractic care was the answer.


    3/22/2019

    From Concussions to Medical Necessity

    Dr. Arkfeld (Ted A. Arkfeld, DC, MS) held a great Concussion seminar here at Genius Solutions last week. Ted is amazing and he always brings extras... extra new gear to try and love, ways to improve and add to the offerings your office can give to improve the lives of your patients, and how to best improve your bottom line... often with gear you already have (plus I know how much he loves to make sure you are fed).  If you have never seen him live - I strongly recommend you take the opportunity when it is next given. You won't regret it. He has a love of chiropractic, chiropractors, and patients that you don't always get to see or experience. And his knowledge of coding and documentation can't be beaten. 

    Get Better at Coding, Get Paid Better

    In case you haven't thought about it in a while... here is a little article he sent my way on medical necessity and his mini Clinical Genius course - in case you would like a refresher. 
    Medical Necessity is simply why we get paid for services rendered to a patient who has insurance. Most carriers follow Medicare's definition:

    The patient must have a significant health problem in the form of a neuromusculoskeletal condition necessitating treatment, and the manipulative services rendered must have a direct therapeutic relationship to the patient's condition.

    How do you support medical necessity?

    3/06/2019

    Our Monthly Genius Conference Call for March 2019

    Our Monthly Genius Conference Call for March!


    steaming cup of valentines' loveMarch 8th 10 -11 am EST

    Grab your magic brew and join us for our monthly conference call.
    The March topics are:
    EHR Corner
    Final attestation information
    Security Risk Analysis

    eTHOMAS Corner
    Authorized caller
    Preferred method of contact
    Billing service focus group
    Changes to registration files
    Instamed Point of Sale Integration with THOMAS

    Hardware Corner
    Cloud back-ups

    Ask the Genius Team
    (Q & A) Has something new come up for you? Have you been getting a weird rejection? Do you have a question you've just been dying to ask, but never quite got around to? This is your time! :D

    Join us here!
    Click Here for how to access, enjoy, and participate on the call with us.


    3/01/2019

    Chiropractic Concussion Webinar-Did you miss it?


    Did you have to miss the webinar Tuesday? 
    Did you want to catch a replay? Here you go:


    Put in your name and email, click, and you will get to the video replay. 

    2/20/2019

    Why Chiropractors Should be Treating Concussions

    Free Webinar!
    Why Chiropractors Should be Treating Concussions
    Find out Tuesday, February 26th.


    An important and not often enough brought up topic.
    You should be treating concussions. Your patients need you.
    This webinar is for you if...
    • You currently treat auto cases
    • You treat sports-related injuries
    • You have a Cox Flexion-Distraction Table
    • You want to make a difference in patient's lives
    • You are looking for an additional profit center for your office
    Please attend this no charge webinar on why Chiropractors Should be Treating Concussions on Tuesday, February 26th, 2019 at 12:30 PM to 1:00 PM.

    No Cost.
    February 26th, 2019
    12:30 to 1:00 pm
    Online 

    Click the button below!

    Sponsored By:
        

    2/14/2019

    eTHOMAS Update

    Special Notice-Please Update your eTHOMAS system

    1. Additional changes have been made relating to Medicare insurance payment posting functions that affect both manual posting and autoposting. Some customers have noticed that small insurance balances were left on claims after payments have been posted. The additional changes we have implemented will properly write off those balances and handle newer Adjustment Codes we are receiving from Medicare at this time. Customers will notice that after the update has been completed, these balances are adjusted off by either an insurance credit (with the System Setting called inspostwithholdperline) or as a PARADJ without the setting.
    2. This update also includes enhancements that make the sending and receiving of information to and from Genius Solutions, Inc. and our Customers run even better.Previously, some Customers may have received errors when syncing information with Genius Solutions, Inc., or are not receiving our broadcast messages properly. When changes are necessary for your computer to complete those functions you will receive the following message:


    When you see this message, you should choose Yes. This will allow you to sync contacts, add and expire providers, and receive broadcast messages without errors or interruptions.


    Thanks for being a Genius client and letting us serve you.

    Chiropractic Care For Concussions

    Genius Solutions', MAC, & Clinical Genius Present:
    Chiropractic Care For Concussions With Ted A. Arkfeld, DC, MS

    From Dr. Arkfeld
    Dear Doctor,
    I am pleased to announce that in conjunction with Genius Solutions and 8-Hours of CE's through The Michigan Association of Chiropractors, we will have a Chiropractic Care for Concussion Seminar in Michigan.
    Every year over 4-million of concussions are reported in the US alone. This number is actually low because untold numbers are never reported. The number one recommendation for these patients is to go home and rest, that it will take time.

    2/06/2019

    Special Notice Regarding Medicare Autoposting

    Some eTHOMAS Autoposting customers may experience issues with autoposting Medicare payment for dates of service 1/1/2019 and after. Medicare has changed some reason codes listed on the 835 payment reports for certain providers. Previously in 2018 this code was N701 and has now been replaced with reason code N807. Customers who receive this edit are receiving a MIPS reduction amount on their payment and this reduced payment amount will not be removed from your claim resulting in a balance still remaining on the claim after it is posted.






    What you can do if you encounter this new edit:
    • Option 1.
      Update your eTHOMAS software as soon as possible. The new version number will be 9.5.49 in the upper right hand corner of your main eTHOMAS screen. Even if you have updated already since January 29th, 2019 and are on version 9.5.49, please update again as this modification has just been added as of February 6, 2019.
    • Option 2. (if you do not update)
      While autoposting, and if this small edit balance is showing up in the Balance column in the Loaded Check screen, click the Writeoff Balance check box to the right of this balance to remove the excess amount from the claim.
    • Option 3. (if you have already autoposted some payments or do not update)
      You can go back to the Patient’s Claim File after autoposting and write off the balance on the claim manually.
    We believe this may affect a small number of our customers, but please review your Medicare vouchers closely to see if you have this new edit, otherwise it will not affect you.


    Thanks for being a Genius client and letting us serve you.


    Sincerely, 
    — Genius Solutions, Inc. 

    2/05/2019

    Our Genius February Conference Call

    Our Monthly Genius Conference Call for February!

    Genius February Conference Call
    steaming cup of valentines' loveFebruary 8th 10 -11 am EST

    Grab your magic brew and join us for our revamped monthly conference call.
    This month your hosts are: Todd, Paul, & Kathleen

    The February topics are:
    EHR Corner
    Time to Attest

    eTHOMAS Corner
    Statement Options
    Cycle Statements
    Claim Detail Statement
    Collection Statements

    Hardware Corner
    Protect your Data

    Everyone
    Customer Surveys

    TIP OF THE MONTH
    One new or fabulously forgotten feature of a THOMAS Product that can make your office life easier.

    Ask the Genius Team
    (Q & A) Has something new come up for you? Have you been getting a weird rejection? Do you have a question you've just been dying to ask, but never quite got around to? This is your time! :D

    Join us here!
    Click Here for how to access, enjoy, and participate on the call with us.


    Thanks for being a Genius client and letting us serve you.


    Sincerely,
    — Genius Solutions, Inc.