Genius Solutions' 2020 Holiday Hours

 

Genius Solutions will be closed December 24-25 for Christmas
and Dec 31-Jan 1 for New Year.

From all of us to all of you:
Thanks for being with us on this crazy journey that 2020 has been. We wanted to wish you all a fantastic holiday season and a magnificent New Year! All the best to you and yours in 2021!

You're the reason we are here. Thank-you again for being part of our Genius Solutions Family.
We love being here with you!

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

Genius December 2020 Conference Call for December!

 

Our Monthly Genius Conference Call for December!

Genius December Conference Call

December 11th 10am-12:20 pm EST

Grab your cup-o-magic and join us for our monthly conference call.

The December topics are:

eTHOMAS – end of the year maintenance

Blue Cross Blue Shield of Michigan EDI Claim Submission Changes

ehrTHOMAS – attestation and hardships

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Second Friday Conference Call
Fri, Dec 11, 2020 10:00 AM - Noon (EDT)

Instead of a link to join the call we are asking that you register ahead of time with the below link. The details will be emailed to you (including how to join via computer or telephone).
https://register.gotowebinar.com/register/9033012900595962382

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

Upcoming Changes for Michigan BCBSM Direct EDI Submitters

 

Attention Michigan BCBSM Direct EDI Submitters

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Blue Cross of Michigan has announced they will be changing the way they receive claims from direct submitters. This does not affect clients that use a clearinghouse other than BCBSM.

Genius and BCBSM will be communicating information on when and how to use the new system in the near future. You may have already seen some notifications that it is coming soon.

BCBSM will be issuing new passwords to you shortly and we want to make sure they have your correct information in their system. So, we are asking you to visit http://geniussolutions.com/edi now and submit your "c0" Billing Location code and contact information. You should fill out the form once for each Billing location code you use. If you don't have a "c0" Billing Location code and don't submit directly to BCBSM leave that part blank and fill out what clearinghouse(s) you do use. BCBSM and Genius are cross-referencing your contact information to ensure our records are up to date.

eTHOMAS users should also visit their Contact Information area inside of eTHOMAS to ensure the option for Authorized Callers (and their information) are up-to-date also. In eTHOMAS click the Utility tab on the top, Settings on the bottom left, then Contacts.

We will be releasing an update for EDI Client in the near future that will allow you to use the new BCBSM transmission system. If you get your password before then, please keep it handy so that when the update is ready you'll be able to enter the new password into your newly updated EDI Client and be ready-to-go quickly.

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

Genius in Testing with BCBSM (Michigan) Soon!

 

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We are pleased to announce that Genius is leading the way again! Genius Solutions has a long history of growth and development with BCBSM (Michigan). This has made us one of their long-standing, top, testing vendors. BCBSM (Michigan) is almost ready to test a new system for electronic claims and remittance. Testing with BCBSM ensures that THOMAS (& You) will stay on the cutting edge. Bringing it all to you first!

BCBSM will soon make an official announcement about some of these possible changes. We wanted to share with you that not only do we know about it, but we are also helping to make it happen for you. There is no need to contact BCBSM or Genius about this. As the testing moves forward, we will continue to keep you up-to-date on any changes or new news.

We work for you on this behind the scenes stuff, so that you can focus on what's important - your work and getting paid. This is one of the ways that we keep making sure that you're the Genius and we're always your Solution. Thanks for being our clients!

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

WCA Webinar with Dr. Arkfeld, Oct 8th, Noon CT

This is a free webinar for WCA (Wisconsin Chiropractic Association) Members, sponsored by Genius Solutions and Presented by Dr. Ted Arkfeld DC, MS.

Register Here!

Our Monthly Genius Conference Call for October 2020!

 Genius October Conference Call

October 9th @ 10am EDT

Grab your cup-o-magic and join us for our monthly conference call.

The October topics are:

• eTHOMAS
• ICD10 & Corrected Claims
• ehrTHOMAS
• Meaningful Use: What you need to be doing now to be prepared
• Hardware
• What you need to know about remote connections
• Open Discussion: Questions

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Second Friday Conference Call
Fri, Oct 9, 2020 10:00 AM - Noon (EDT)

Instead of a link to join the call we are asking that you register ahead of time with the below link. The details will be emailed to you (including how to join via computer or telephone).
https://attendee.gotowebinar.com/register/4516646842147518734

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

UPDATE & INSTALL the New 2021 ICD-10 Code into THOMAS Now!

 

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Genius Solutions has released eTHOMAS version 9.5.65. This release includes the 2021 ICD-10 data set. The 2021 diagnosis codes are required on all claims with a date of service from October 1, 2020 - September 30, 2021. There are 490 additional diagnosis codes, 58 deletions, and 47 revisions.

Our Monthly Genius Conference Call for August!

Genius August Conference Call

August 14th, 10am-12:20 pm EST

Grab your cup-o-magic and join us for our monthly conference call.

The August topics are:

• Intro: Kathleen
• Benefits of Clearing House: Waystar & InstaMed
• Credit Card processing
• Telehealth
• eTHOMAS: Stephanie
• eTHOMAS Changes
• "What's New Page" for details & contact support with any questions.
• ehrTHOMAS: Kim
• ehrTHOMAS Changes
• Hardware: Bill
• Backups
• Ransomware
• Closing: Kathleen
• Open Discussion: Questions

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Second Friday Conference Call
Fri, Aug 14, 2020 10:00 PM - 12:30 AM (EDT)

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/429658525

You can also dial in using your phone.
United States: +1 (872) 240-3311

Access Code: 429-658-525

New to GoToMeeting? Get the app now and be ready when your first meeting starts:
https://global.gotomeeting.com/install/429658525

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

GS Hosting Notification - Scheduled Maintenance

Dear Genius Hosting Clients,

Genius Solutions will be performing server maintenance on SATURDAY, AUGUST 1st from 1:00PM - 3:00PM ET.  There is no interruption in service expected during this maintenance period. If you have any questions, please contact our Genius Support Team at 586-751-9080 or email support23 @ geniussolutions .com.

In case of any "after business hours" emergency situations, such as connectivity failure or application failure that completely prevent you from utilizing our service, please contact us at GSHostingEmergency @ geniussolutions .com.

Thank you for being a Genius client.

Sincerely, Genius Solutions Inc.

For Chiropractors: The Neuro Way To Practice with Dr. Arkfeld

A New Business Model For Doctors of Chiropractic

For the past 4-years, we have been developing the Neuro Way To Practice Program and during the past few months, we were able to test it out.  We were able to achieve amazing clinical results and increase our revenues when chiropractors across the country were and still are struggling.  Why were we successful?  Because we changed our business model in 2016 from passive therapies to more active care and implemented Brain-Based Care.  

 The Neuro Way To Practice Program is built upon the chiropractic manipulation as our main Brain-Based Treatment.  Neuroscience demonstrates that when we adjust a patient there are identifiable changes that occur in the brain, a reset of the patient's brainwave patterns.  We then have a 20-minute window to continue with making changes with what I call layering of therapies.  What is so exciting is that research now clearly indicates that the adjustment is much more than putting a bone back into place relieving nerve pressure.  We are in fact generating changes in our patient's brains.  Our program is an evolution back to our foundation as a neurologically based profession and not merely spine specialists. 

This has allowed us to achieve enhanced neurological performance for our patients and see clinical outcomes that many of our patients are calling miracles.  They are not miracles, but chiropractic working as it should. 

Quite honestly, this program is not for everyone, but if you are looking to create your economic recovery stimulus, enhance your clinical outcomes, see cases you normally would not see, have more referrals, and increased income, and have lots of fun in your office, then you should strongly consider enrolling. 

I am inviting you to attend a 30-minute webinar next Thursday, July 16th, at 12:30 PM Eastern Daylight Time.  

During this webinar, I will share some of the outstanding clinical outcomes we have seen and cover more details on The Neuro Way To Practice Program. 

CLICK HERE TO REGISTER!

 Sincerely, Ted A. Arkfeld, DC, MS

Chiropractors, it's week 6 - Earn 5 CEs in the next webinar!

Week 6
Genius Solutions in conjunction with The Clinical Genius Program are pleased to announce 5-Credit Hours on Chiropractic Care for Concussion and Post-Concussion Syndrome are available next Thursday!

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Week 6 of 10-Hours of Continuing Education through Northwestern Health Sciences University is here!

Dear Doctor,
Next Thursday, July 9th, we will have a five-hour session:

Hour 1-
Three case studies consisting of two sports-related and one motor vehicle accident-related concussion. Each one will include an introduction to the mechanism of injury, when concussion ends and post-concussion syndrome begins, sequelae of symptoms left untreated.

Hour 2-
We discuss the mechanism of injury that is required for a concussive event. It will include Kinematics and Kinetics to sustain a concussion, determine it's a functional injury (not a bruising of the brain), the metabolic cascade (electrical storm phase and spreading depression phase), common syndromes.

Hour 3-
We discuss the elements needed for proper history and examination of the concussed patient. History (what happened, initial symptoms, how many past concussions, how long to recover), Examination (balance, cervical spine evaluation, neurological evaluation, autonomic nervous system evaluation, soft-tissue).

Hour 4-
We introduce the attendees to cutting edge therapies and treatments for the successful management of concussion and post-concussion syndrome. (Kinetisense system, ARPneuro, Brain Tap HRV, Brain Tap, NormaTec, Motion Guidance, Low Force Chiropractic Adjustments).

Hour 5-
We discuss when to return a student-athlete to school and eventually to sport participation. Initially 3-days of rest, a gradual return to learn, and then a gradual return to play.

Click Here to Register!

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I also look forward to seeing you for Chiropractic Care for Concussion and Post-Concussion Syndrome: July 9, 2020, 9:00 AM to 2:00 PM EDT (5-Hours) - Ted
Click Here to Register!

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$100 for this 5-hour, 5 CE "Introduction to Chiropractic Care of Concussion" Class

To Register CLICK HERE!

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State Board Approvals: Here is a list of states that will allow doctors to earn via streaming/online and where we are approved, sponsor.

1. Colorado up to 10 hours per year
2. Connecticut can earn all ours online or stream
3. Delaware 24 hours per biennium when interactive with the instructor
4. District of Columbia all hours
5. Idaho allows 6 hours of the 18 they need
6. Illinois due to COVID-19 temporarily allowing all hours to be earned online or streaming until 7/31/20
7. Indiana will temporarily allow distance learning for all CE hours until 7/1/20
8. Iowa all 40 hours allowed
9. Maine 12 hours of the 48 per biennium allowed
10. Maryland all 48 CE hours/2 years can be earned online
11. Massachusetts 12 CE hours/year can be earned online or streaming
12. Michigan 15 CE hours/year online or streaming
13. Mississippi temporarily allowing those offered by CCE approve colleges
14. Montana all 12 CE hours/year can be online or streaming
15. Nebraska temporarily allowing all online or home study due to COVID (used to limited to 6 of 36 per biennium)
16. Oregon allows 20 hours per year
17. Rhode Island up to 30 of their 60 hours every 3 years – must be direct interaction with the instructor (streaming)
18. South Carolina up to 18 hours of 36 required every 2 years
19. Vermont allows all CE online
20. Virginia allows 30 of the 60 per biennium to be online

I look forward to seeing you over the next few weeks.
Sincerely,
Ted

Genius will be closed Friday, July 3rd, 2020

In observance of Independence Day, Genius Solutions' office will be closed Friday, July 3rd, 2020. We wish you and your families a safe and happy holiday.

Genius Hours of Operation Update

Genius Solutions' Special Bulletin:
Updated Hours of Operation: June 19, 2020

Dear Genius Solutions Inc. Customer,

Beginning June 19, 2020, our technical and customer support hours of operation will be 8am-6pm ET, Monday - Thursday, and 8am-5pm ET Friday.

We look forward to continuing our support of you and are glad to be able to re-extend our service hours to better serve you. We hope that you continue to stay safe and healthy during this time.

Thank-you for being a valued Genius Solutions, Inc. customer. We are committed to your success.

Sincerely,
Genius Solutions' Staff

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

The Summer of Chiropractic CE Live Webinars: Week 5!

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Week 5 of 10-Hours of Continuing Education through Northwestern Health Sciences University is here!

Dear Doctor,
Next Thursday, June 18th, we will have two one-hour sessions:
Hour 1 Chiropractic CPT Coding from 12:30 to 1:30 EDT
AND back for an encore:
Hour 2 Medicare Made Easy from 2:00 to 3:00 EDT
We'll be giving you a 1/2 hour break in between sessions.
Click Here to Register!

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I also look forward to seeing you on July 8th for Introduction to Chiropractic Care for Concussion: July 9, 2020, 9:00 AM to 2:00 PM EDT (5-Hours) - Ted
Click Here to Register!

Week 4 of the Summer 10-CE Chiropractic Series

ICD-10 For Doctors

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Week 4 of Genius Solutions' 10-Hours of Continuing Education through Northwestern Health Sciences University is here!

Dear Doctor,
Join us for week 4 and one CE, Thursday, ICD-10 Coding Done Right!
Whenever I receive a phone call or e-mail from a doctor stating they are not getting paid or are having an increase in insurance denials, the first thing I look at are the ICD-10 codes. We have a problem in the profession with using the correct codes and how to sequence them properly on claim submissions. In this virtual seminar, we will cover how ICD-10 coding should be done to increase reimbursements and eliminate denials. Get yourself paid!

Attendees will learn the following:

• Specific codes based on examination findings
• Sequencing of Medicare Claims
• Sequencing of ICD-10 codes for multiple areas of complaints
• Why documentation drives correct ICD-10 coding

ICD-10 Coding Done Right is a must for both DC's and Staff.

I look forward to seeing you on the ICD-10 For Doctors Zoom Webinar, June 11th, from 12:30 to 1:30 EDT. - Ted
Click Here to Register!

Updated Hours of Genius Operation

Beginning Monday, June 1, 2020, our technical and customer support hours of operation will return to being 8 a.m. to 6 p.m. EST, Monday through Friday.

We look forward to continuing our support of you and are glad to be able to re-extend our service hours to better serve you. We hope that you continue to stay safe and healthy during this time.

Thank-you for being a valued Genius Solutions, Inc. customer. We are committed to your success.

Sincerely,
Genius Solutions' Staff

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

Chiropractors- Week 2 Webinar for 1CE

Week 2 - Advanced Medicare Documentation & Coding - Next Thursday!

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Genius Solutions announced 10-Hours of Continuing Education through Northwestern Health Sciences University - Week 2 is here!

Dear Doctor,
Join us for week 2 and the first CE, Thursday, "Advanced Medicare Documentation & Coding"!
This week's virtual seminar is must-attend for all ehrThomas doctors because Dr. Arkfeld will be demonstrating how to do the following in the system:

• Documenting the initial-visit-must haves for Medicare
• Sequencing the ICD-10 codes in proper order for Medicare
• Daily notes that meet or exceed Medicare requirements.

For only $25, be part of a live presentation with Dr. Ted Arkfeld and stop worrying about getting your credits on time!
Medicare Made Easy: May 28, 2020, 12:30 PM to 1:30 PM EDT

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Next Up:

• Evaluation & Management Coding: June 4, 2020, 12:30 PM to 1:30 PM
• ICD-10 For Doctors: June 11, 2020, 12:30 PM to 1:30 PM
• Chiropractic CPT Coding: June 18, 2020, 12:30 PM to 1:30 PM
• Introduction to Chiropractic Care for Concussion: July 9, 2020, 9:00 AM to 2:00 PM (5-Hours)

$25.00 per one-hour session
$100 for the 5-hour "Introduction to Chiropractic Care of Concussion" Class

To Register CLICK HERE! Since these are live presentations, you can receive up to 10-hours of CE's.

GS Hosting Scheduled Maintenance - Sun, May 24th

Dear Valued Customers,

Genius Solutions will be performing a network upgrade on SUNDAY, MAY 24th from 12:00PM - 2:00PM ET. A connection interruption and/or slowness will occur during this time. Please plan accordingly.

We apologize for the interruption in service. If you have any questions, please contact our Genius Support Team at 586-751-9080 or email support23@geniussolutions.com.

In case of any after business hours emergency situations such as connectivity failure or application failure that completely prevent you from utilizing our service, please contact us at GSHostingEmergency@geniussolutions.com.
Thank you for being a Genius client.

Sincerely,
Genius Solutions Inc.

Chiropractors - Medicare Made Easy - Week #1,Thursday!

Week 1 - Medicare Made Easy - Thursday!

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Genius Solutions announced 10-Hours of Continuing Education through Northwestern Health Sciences University - Week 1 is here!

Dear Doctor,
Join us for week 1 and the first CE, Thursday, "Medicare Made Easy"! For only $25, be part of a live presentation with Dr. Ted Arkfeld, skip being bored, and stop worrying about getting your credits on time!
Medicare Made Easy: May 21, 2020, 12:30 PM to 1:30 PM EDT

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Next Up:

• Advanced Medicare Documentation & Coding: May 28, 2020, 12:30 PM to 1:30 PM
• Evaluation & Management Coding: June 4, 2020, 12:30 PM to 1:30 PM
• ICD-10 For Doctors: June 11, 2020, 12:30 PM to 1:30 PM
• Chiropractic CPT Coding: June 18, 2020, 12:30 PM to 1:30 PM
• Introduction to Chiropractic Care for Concussion: July 9, 2020, 9:00 AM to 2:00 PM (5-Hours)

$25.00 per one-hour session
$100 for the 5-hour "Introduction to Chiropractic Care of Concussion" Class

To Register CLICK HERE! Since these are live presentations, you can receive up to 10-hours of CE's.

Chiropractors Can Get Up To 10 CEs Online!

Genius Solutions' and Clinical Genius are happy to announce:

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Genius Solutions is pleased to announce 10-Hours of Continuing Education through Northwestern Health Sciences University

Dear Doctor,
We understand no one wants to be cooped up inside for hours taking online courses, so we came up with a better format of 1-hour live presentations starting May 21st. Each week on a Thursday, you can be part of a live presentation with Dr. Ted Arkfeld on the following topics:
All times EDT!

• Medicare Made Easy: May 21, 2020, 12:30 PM to 1:30 PM
• Advanced Medicare Documentation & Coding: May 28, 2020, 12:30 PM to 1:30 PM
• Evaluation & Management Coding: June 4, 2020, 12:30 PM to 1:30 PM
• ICD-10 For Doctors: June 11, 2020, 12:30 PM to 1:30 PM
• Chiropractic CPT Coding: June 18, 2020, 12:30 PM to 1:30 PM
• Introduction to Chiropractic Care for Concussion: July 9, 2020, 9:00 AM to 2:00 PM (5-Hours)

$25.00 per one-hour session
$100 for the 5-hour "Introduction to Chiropractic Care of Concussion" Class

To Register CLICK HERE! Since these are live presentations, you receive 10-hours of CE's. State Board Approvals: Here is a list of states that will allow doctors to earn via streaming/online and where we are approved, sponsor.

1. Colorado up to 10 hours per year
2. Connecticut can earn all ours online or stream
3. Delaware 24 hours per biennium when interactive with the instructor
4. District of Columbia all hours
5. Idaho allows 6 hours of the 18 they need
6. Illinois due to COVID-19 temporarily allowing all hours to be earned online or streaming until 7/31/20
7. Indiana will temporarily allow distance learning for all CE hours until 7/1/20
8. Iowa all 40 hours allowed
9. Maine 12 hours of the 48 per biennium allowed
10. Maryland all 48 CE hours/2 years can be earned online
11. Massachusetts 12 CE hours/year can be earned online or streaming
12. Michigan 15 CE hours/year online or streaming
13. Mississippi temporarily allowing those offered by CCE approve colleges
14. Montana all 12 CE hours/year can be online or streaming
15. Nebraska temporarily allowing all online or home study due to COVID (used to limited to 6 of 36 per biennium)
16. Oregon allows 20 hours per year
17. Rhode Island up to 30 of their 60 hours every 3 years – must be direct interaction with the instructor (streaming)
18. South Carolina up to 18 hours of 36 required every 2 years
19. Vermont allows all CE online
20. Virginia allows 30 of the 60 per biennium to be online

I look forward to seeing you over the next few weeks.
Sincerely,
Ted


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Thanks for being a Genius client and letting us serve you.
Sincerely,
— Genius Solutions, Inc.

The Neuro Way to Practice - Chiro Webinar w/ Dr Arkfeld

You are invited to Dr. Arkfeld's  Zoom meeting "The Neuro Way to Practice."
When: May 7, 2020, 12:30 PM Eastern Time (US and Canada)

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZMtduyhrT4tE9c5tF47gAOIsHO_F_fwX6wo

After registering, you will receive a confirmation email containing information about joining the meeting.

GS Hosting Clients- Server Upgrades Scheduled for Next Week!

Dear Genius Solutions Inc. Hosting Customers,

Genius Solutions will be performing a network upgrade on

THURSDAY APRIL 30th from 7:00PM - 11:30PM ET.

A connection interruption will occur during this time. A network maintenance period will immediately follow which may include intermittent slowness for a while. Please plan accordingly.

Our next network maintenance period will be:

SUNDAY MAY 3rd from 5PM-11PM ET.

We apologize for the interruption in service. If you have any questions, please contact our Genius Support Team at 586-751-9080 or email support23@geniussolutions.com.

In case of any after business hours emergency situations such as connectivity failure or application failure that completely prevent you from utilizing our service, please contact us at GSHostingEmergency@geniussolutions.com.

Thank-you for being a valued Genius Solutions, Inc. customer. We are committed to your success.

Sincerely,
Genius Solutions Teamhttp://www.geniussolutions.com
support23@geniussolutions.com

The Best In-Office Distance Add-Ons (infographic)

Our Monthly Genius Conference Call for April 2020

Genius April Conference Call

April 10th 10 -11 am EST

Grab your magic brew and join us for our monthly conference call.

The April topics are:

• Applying for a Medicare Loan
• New Support Hours for Genius Solutions 8am-5pm M-F
• support23@geniussolutions.com
• Leave your cell number for us to reach you
• Telehealth options are available (Backline-Click Here for more info)
• Credit Card options for patient payments in eTHOMAS are available (InstaMed-Click Here for more info)
• Working from home: VPN, RDP, LogmeIn
• Ask your Genius Team (Q & A)
• Final comments

Join us here!
Click Here for how to access, enjoy, and participate on the call with us.

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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

DrFirst "Backline" Telemedicine Webinar Follow-up

We hope this email finds you and your colleagues and families in good health.

Last month DrFirst hosted a partner webinar focused on their telehealth care platform Backline and its much needed capabilities.

We’re sorry if you were not able to join us for the webinar session, we can but imagine how busy and overwhelmed you must be. We still wanted to make sure you were up to date with our most current office "help" offering- Backline by DrFirst. Backline is our telehealth partner product which offers your office easy, secure, flexible telemedicine options, which has suddenly become essential healthcare tool.

Click here to see a desktop demo.

Genius Solutions' Coronavirus (COVID-19): April 2020 Update

Genius Solutions' Special Bulletin:
Coronavirus (COVID-19): April 2020

Dear Genius Solutions Inc. Customer,

We at Genius Solutions, Inc. want to update all of our customers as to the operations of Genius Solutions, Inc. during the Coronavirus (COVID-19) pandemic. Here's an update on what you need to know right now:

• Our top priority is the health of team members, clients and partners.
• We continue to operate a fully staffed Support and Development operation with our all-remote workforce. We have not had any issues regarding support services being impacted as a result of this change.
• We continue to process all patient statements that our customers submit to us for printing and mailing.
• We do not anticipate any disruptions to our ability to continue to serve our customers or provide any change in the service levels you have come to expect from us.
• We are offering a HIPAA compliant Telehealth software package, Backline, via our DrFirst Partner that meets the needed requirements for billing Telehealth visits. Please contact our Sales Department for more information or questions or Click here to see a desktop demo. or Here to download the Backline Brochure PDF
• Here is a helpful billing guide posted by AAP.org regarding billing codes for Telehealth services. You may also use cms.gov for helpful information.
• We continue to provide on-line training services for existing and new customers for any software or service we provide.

We will continue to keep you updated with any relevant information regarding our response to COVID-19. We also welcome your feedback into ways we can help you during this time. Please feel free to reach out to us at 586-751-9080 with any questions or concerns.

Thank-you for being a valued Genius Solutions, Inc. customer. We are committed to your success.

Sincerely,
Kevin Anderson, Vice President


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Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.

For Chiropractors- How to help your offices now!

From Dr. Ted Arkfeld

Would you agree that overall, chiropractors are a pretty tough group of professionals? We have overcome being put in jail for practicing without a license, a concerted effort by the AMA to rid us from healthcare, and major discrepancies in the third-party reimbursements throughout the years. Today, we face the Coronavirus with all the stress, frustration, anxiety and reduction in patient numbers. Throughout all the years of our profession facing various hurdles, we have stuck together and survived. We will do the same to get through this crisis. 

Start Your Own Economic Recovery

You can start your own economic recovery now by doing the following:

·         Call your chiropractic friends and offer words of encouragement to one another.  Pain does not know there is a pandemic in the world, patients still need chiropractic for symptomatic relief.

·         If you are still open and seeing patients, change the context of the conversation away from anything Coronavirus related.  I believe patients need and want to hear a positive conversation, one filled with hope.  This may be a good time to discuss some wins you have had in the office with difficult cases such as headaches, disc problems, sciatica, etc. 

·         Enhance your education and training on documentation and coding.  You are losing revenue with incorrect coding in the following areas. 

DOCTORS, House Calls are Making a Comeback with Telehealth!

Join us for a free DrFirst webinar on Backline Telehealth tomorrow, Tuesday, March 24, 2020, at Noon (12pm-1pm) EDT!

Here is all of the information from DrFirst about joining the webinar:

Meeting number (access code): 643 655 300

Click here to join the meeting.

Two Friendly Tips From Our THOMAS Tips GoTo Gal, Kathleen

DO REMEMBER & USE your eTHOMAS Claim Filing Limit Report!
This report will help you manage your patient claims better, especially with so many unanswered questions about how COVID-19 will affect things. Use this link to refresh your knowledge of the report https://www.youtube.com/watch?v=tmXQhn8yeQA

DO REMEMBER to SUBMIT CLAIMS REGULARLY and OFTEN!

For best office practices – remember to submit patient claims on a regular basis and often. Holding claims is not a good plan for your office as insurance companies have not (for the most part) explained their emergency procedures. This includes reviewing rejected and edit claims and resubmitting them quickly. Stay on top of all your billing and resubmits to get paid and keep getting paid!

CMS Attestation Payment Deadline +

CMS just changed attestations- The new deadline is 4/30/20 & if you have not  submitted then, you  will automatically qualify for the "extreme and uncontrollable circumstances" policy receiving  a neutral payment adjustment for the 2021 MIPS payment year.

DrFirst "Backline" Telemedicine Webinar Notice

Dear Genius Solutions Inc. Medical Provider Clients (this doesn't apply to Chiropractors),

DrFirst is doing a Telehealth Webinar for Genius Solutions Providers, Tuesday, March 24, 2020, at Noon (12pm-1pm) EDT. They will be using the Cisco Webex Meetings platform. We strongly suggest that you click on the link and download the software prior to the meeting. We also suggest you plan to join the meeting at least 10 min early, so you have time to adjust your settings beforehand, if necessary.

DrFirst will be discussing their "Backline" for Telehealth Solution

Click here to download the Backline PDF file and learn more now.

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Here is all of the information from DrFirst about joining the webinar:

Meeting number (access code): 643 655 300

Click here to join the meeting.

Join by phone
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Thanks for being a Genius client and letting us serve you.

Sincerely,
— Genius Solutions, Inc.

Medicare Updates for Telehealth and a Coronavirus Partner Virtual Toolkit During COVID-10 from President Trump

President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak and CMS Coronavirus Partner Virtual Toolkit

KEY TAKEAWAYS:

• Effective for services starting March 6, 2020, and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to patients in broader circumstances.
• These visits are considered the same as in-person visits and are paid at the same rate as regular, in-person visits.
• Starting March 6, 2020, and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for professional services furnished to beneficiaries in all areas of the country in all settings.
• While they must generally travel to or be located in certain types of originating sites such as a physician’s office, skilled nursing facility or hospital for the visit, effective for services starting March 6, 2020, and for the duration of the COVID-19 Public Health Emergency, Medicare will make payment for Medicare telehealth services furnished to beneficiaries in any healthcare facility and in their home.
• The Medicare coinsurance and deductible would generally apply to these services. However, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs.
• To the extent the 1135 waiver requires an established relationship, HHS will not conduct audits to ensure that such a prior relationship existed for claims submitted during this public health emergency.

Genius Solutions' Special Bulletin: Coronavirus (COVID-19)

Dear Genius Solutions Inc. Customer,

We at Genius Solutions, Inc. want all of our customers to know that we are monitoring the corona virus (COVID-19) situation closely, keeping those who are affected in our thoughts, and are committed to upholding the highest standards of client service during these trying times. Here’s what you need to know right now:

• Our top priority is the health of team members, clients, and partners.
• One of the many benefits of operating a technology-based operation is that we have the technology, infrastructure and security protocols in place to be able to uphold our services at all times, including a temporary all-remote workforce if needed. We have not had any impact to our offices at this time, but if we do limit travel and shift resources to remote work, we will be prepared to seamlessly support your operation just as we do today.
• We do not anticipate any disruptions to our business or change in the service levels you have come to expect from us.
• CMS has indicated that a corona virus (COVID-19) CPT code is being added and can be used on April 1, 2020. CMS is recommending holding claims until that date. A couple of helpful links are listed below:
  
  
  • Medicare-covid-19-fact-sheet.pdf
  • CMS-additional-code-coronavirus-lab-tests

Most of our services, including support and training are already performed on-line with our customers, at this time we have shifted to all training services being on-line. If you currently have in-person training scheduled with any member of our team, we will be working with you to re-schedule to an on-line training in its place.

We will continue to keep you updated with any relevant information regarding our response to COVID-19. We also welcome your feedback into ways we can help you during this time. Please feel free to reach out to us at 586-751-9080 with any questions or concerns.

Thank you for being a valued Genius Solutions, Inc. customer. We are committed to your success.

Sincerely,
Kevin Anderson, Vice President


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Thanks for being a Genius client and letting us serve you.


Sincerely,
— Genius Solutions, Inc.